Terms of Service

1. Acceptance of Terms

By accessing or using the CyanorX website ("Site") and our professional IT services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Site or Services.

These Terms constitute a legally binding agreement between you ("Client," "you," or "your") and CyanorX ("we," "our," or "us"), registered in Hubli, Karnataka, India.

2. Definitions

• "Client" — Any individual or entity that engages CyanorX for IT services or uses our website.
• "Services" — All IT solutions, software development, consulting, and related services offered by CyanorX.
• "Deliverables" — All work products, software, designs, documentation, and materials produced as part of a project.
• "Project" — Any specific engagement or contract between the Client and CyanorX for the provision of Services.
• "Confidential Information" — Any proprietary data, trade secrets, business strategies, or sensitive information shared between parties.

3. Services and Scope

3.1 Service Description

CyanorX provides comprehensive IT solutions including but not limited to software development, web and mobile application development, AI services, cloud infrastructure, digital marketing, business automation, and IT consulting.

3.2 Project Scope

The scope of each project will be defined in a written proposal or Statement of Work ("SOW") agreed upon by both parties. Any work outside the agreed scope will be treated as a change request and may incur additional charges.

3.3 No Obligation

Any information provided on our website or during consultations does not constitute a binding offer. All projects are subject to formal written agreement and mutual acceptance of terms.

4. Pricing and Payment

4.1 Quotations

All prices quoted are valid for 30 days from the date of the quotation unless otherwise specified. Prices are exclusive of applicable taxes unless stated otherwise.

4.2 Payment Terms

4.3 Late Payments

Payments not received within the agreed timeline may incur a late fee of 1.5% per month on the outstanding amount. CyanorX reserves the right to pause or withhold services until payment is received.

4.4 Refunds

Refunds are subject to our Refund and Cancellation Policy. Please review it for detailed information.

5. Intellectual Property

5.1 Ownership

Upon full payment of all applicable fees, the Client shall own the intellectual property rights to the final Deliverables produced specifically for the Client under a project agreement.

5.2 Pre-Existing IP

CyanorX retains ownership of all pre-existing intellectual property, tools, frameworks, libraries, and methodologies used in the development of Deliverables. A non-exclusive, perpetual license to use such pre-existing IP is granted to the Client as part of the Deliverables.

5.3 Portfolio Rights

CyanorX reserves the right to display the Client's name, logo, and general project description in its portfolio and marketing materials, unless the Client objects in writing.

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary information shared during the course of a project. This obligation survives the termination of the engagement for a period of two (2) years.

Confidential Information shall not include information that:

• Is or becomes publicly available through no fault of the receiving party
• Was known to the receiving party before disclosure
• Is independently developed without use of the disclosed information
• Is required to be disclosed by law or court order

7. Project Timelines and Delivery

7.1 Estimated Timelines

All project timelines provided are estimates and are subject to change based on project complexity, scope changes, and client responsiveness. CyanorX will communicate any delays promptly and propose revised timelines.

7.2 Client Responsibilities

Timely delivery depends on the Client's cooperation, including:

• Providing necessary content, data, and access in a timely manner
• Responding to queries and feedback within agreed timeframes
• Designating a point of contact for project communications
• Providing timely approvals at each milestone

7.3 Delays

Delays caused by the Client may result in adjusted timelines and additional charges for resource allocation. CyanorX shall not be held liable for delays resulting from Client inaction.

8. Warranties and Limitations

8.1 Service Warranty

CyanorX warrants that all services will be performed in a professional and workmanlike manner, consistent with industry standards.

8.2 Software Warranty

Custom software deliverables are warranted to be free from material defects for a period of thirty (30) days from the date of delivery ("Warranty Period"). Issues reported during the Warranty Period will be resolved at no additional cost.

8.3 Limitation of Liability

8.4 Third-Party Services

CyanorX is not responsible for the availability, performance, or security of third-party services, APIs, or platforms integrated into project deliverables.

9. Termination

9.1 By the Client

The Client may terminate a project with 15 days' written notice. In such case, the Client shall pay for all work completed up to the date of termination, including any non-refundable third-party costs incurred.

9.2 By CyanorX

CyanorX may terminate a project immediately if:

• The Client fails to make payment within 15 days of the due date
• The Client engages in abusive, threatening, or harassing behaviour
• The Client breaches any material term of the agreement
• The project becomes technically unfeasible as originally scoped

9.3 Effect of Termination

Upon termination, CyanorX shall deliver all completed work and documentation to the Client. No further work or support shall be provided unless a new agreement is entered into.

10. Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved in the following order:

1. Negotiation: Both parties shall first attempt to resolve the dispute through good-faith negotiation.
2. Mediation: If negotiation fails, the parties shall engage a mutually agreed mediator in Hubli, Karnataka.
3. Arbitration: If mediation fails, the dispute shall be resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, in Hubli, Karnataka.
4. Jurisdiction: The courts of Hubli, Karnataka shall have exclusive jurisdiction over any legal proceedings.

11. Force Majeure

Neither party shall be liable for delays or failure to perform caused by events beyond reasonable control, including natural disasters, pandemics, war, government actions, power outages, or internet disruptions.

12. Modifications to Terms

CyanorX reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Continued use of our Site or Services after changes constitutes acceptance of the modified Terms.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Hubli, Karnataka.

15. Contact

For questions regarding these Terms of Service, please contact: